, a leader in Health Information Management (HIM) technology and services, announces that it has been named Best in KLAS for Transcription Services in the recent KLAS report titled “2012 Best in KLAS Awards: Software & Services.” Precyse is also the No. 1 ranked vendor in the KLAS “HIM Services 2012: Helping to Weather the Storm” report for Transcription Services.
Precyse achieved the top medical transcription service organization (MTSO) ranking, receiving very high marks for its turnaround times (TAT), report quality, account management and administrative tools. Precyse was the only fully rated firm to score above average in all four performance areas, and according to the report, Precyse received the highest score of any firm in report quality, demonstrating consistent service delivery among its client base.
“Providers recognize the critical nature that vendors play in improving healthcare delivery,” said Adam Gale, KLAS president. “Thus, a growing number of providers are weighing in on vendor performance. It speaks volumes that providers want to be heard and be counted. And vendors are listening.”
The clinical documentation of the patient story is critical to the success of a healthcare facility. Without accurate, concise clinical documentation it is impossible to achieve Core Measures, to transition to ICD-10 or to establish clinical data mining to produce required statistics. Precyse's combination of technology, processes and services accelerates turnaround time, reduces costs, minimizes capital outlay and transforms dictation into meaningful clinical information for ultimate patient care while achieving financial goals.
“I am so proud of our Precyse colleagues who believe in our mission and work every day to make this Best in KLAS recognition possible,” said Chris Powell, president of Precyse. “This type of recognition does not just happen. It takes commitment, hard work and a relentless focus on continually improving. I am thrilled to see Precyse honored as Best in KLAS for Transcription Services this year, not to mention the year-over-year consistency of our second place ranking for the previous three years.”
Precyse’s Transcription Technology and Services drive exceptional electronic documentation that better supports the data challenges healthcare providers are facing today, such as ICD-10, Meaningful Use and Core Measures. “Precyse has been an excellent company to work and partner with. Their turnaround times, reporting and customer service are all excellent,” wrote one customer on the KLAS website. “I recently had them help me develop an interface with our EMR vendor. They completed this project on time and within budget, and it is working flawlessly. Lastly, unlike other vendors that I have worked with and am currently working with, I actually have seen a cost reduction with Precyse's services for the past couple of years. Precyse is an excellent partner, and their customer service makes them my personal favorite.”
Another client wrote, “Precyse has done an excellent job for us since we contracted with them a few years ago. They have been a pleasure to work with, and their turnaround time always and easily meets our needs. … They are a trusted partner with us, and I can't see why we would ever change to another vendor. I would highly recommend them to anyone looking for transcription services.”
In addition to the accolades for its transcription technology and services, Precyse received praise for its coding accuracy, great relationships, responsiveness and professionalism in the KLAS “HIM Services 2012” report. Also in that report, the majority of Precyse’s coding customers claimed Precyse’s service is on par with its highly rated transcription offering. Precyse was praised for its personal touch and customer service and received high marks for quality, turnaround and accuracy.
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and to be counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. KLAS was founded in 1996, and their staff and advisory board average 25 years of healthcare information technology experience. Follow KLAS on Twitter at www.twitter.com/KLASresearch.
Precyse provides industry-leading expert services and comprehensive technologies that empower healthcare organizations to most effectively and efficiently capture, organize, secure and analyze clinical data and transform it into actionable information, supporting the delivery of quality patient care and optimizing operating performance. Precyse has enabled more than 2,000 hospitals and health systems nationwide to improve efficiency and deliver tangible outcomes for more than a decade. With products ranging from an integrated transcription and coding platform with advanced speech recognition, expert workflow technologies and Natural Language Comprehension™ to HIM consulting and services, Precyse’s flexible software can be delivered standalone or complemented by a professional staff of more than 1,200 experts. Now more than ever, hospitals and health systems are challenged to achieve meaningful use of the legal health record. Precyse is the partner hospitals across the country choose to achieve this goal. To learn more, visit www.precyse.com.
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